PRIVACY POLICY

1. Who we are

4. Sharing your information

7. Data retention

Last updated: October 23, 2026

This Privacy Policy applies to Gold Coast Depot, located at 960 Grand Blvd, Suite 1531, Deer Park, NY 11729. If you have any questions about how we handle your data, you can reach us at Sales@GoldCoastDepot.com or by phone at 631-392-8643.

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website, fulfilling orders, and providing communications you have requested or opted in to receive - such as shipping carriers, payment processors, and messaging-service providers - solely for those purposes. These partners are required to maintain the confidentiality of your information. SMS opt-in information and consent status are subject to the additional protections described in Section 12 below. We may also disclose information when required by law or to protect our legal rights.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your account, processing transactions, and complying with our legal obligations. You may request deletion of your data at any time by contacting us.

2. Information we collect

5. Cookies & tracking

8. Your rights

10. Third-party links

We collect information that you provide to us directly, as well as certain data automatically when you visit our site. This may include:

Personal identification information — name, email address, phone number, shipping and billing address.
Payment information — processed securely through our payment provider; we do not store full card details.
Order information — details of products purchased, order history, and communications related to your orders.
Usage data — browser type, IP address, pages visited, and time spent on our site, collected via cookies and analytics tools.

3. How we use your information

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

6. Data security

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Opt out of marketing communications at any time.
Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at Sales@GoldCoastDepot.com.

9. Children's privacy

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to this policy

We use the information we collect to:

Process and fulfill your orders, including shipping and delivery.
Communicate with you about your order status, account, or inquiries.
Send promotional emails or offers, if you have opted in to receive them.
Improve our website, products, and customer experience.
Comply with legal obligations and enforce our policies.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove that information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our site after any changes constitutes your acceptance of the updated policy.

12. SMS communications

If you opt in to Gold Coast Depot's SMS program, we collect and use your mobile number, consent records, and messaging interactions to provide the messages you requested, including promotional offers and replenishment reminders.

We use service providers, including Klaviyo, to operate our messaging program. We may share the information necessary with messaging-platform providers, telecommunications carriers, and vendors that support message delivery. We do not sell or share your SMS opt-in information or consent status with third parties for their own marketing or purposes unrelated to operating our messaging program.

You can unsubscribe by replying STOP. For assistance, reply HELP or contact Sales@GoldCoastDepot.com.